Every business has repetitive manual activities slowing them down in one way or another. Robotic Process Automation (RPA) uses software tools and techniques to automate activities either fully or partially with an intent to reduce dependency on humans and increase efficiency. It basically helps in creating a digital workforce:
RPA enables organizations to make use of these software robots to finish all these repetitive, time-consuming work for improved customer satisfaction
Reduces the possibility of human errors and Improved ROI
- • Highly mature business processes are the best suited for RPA, such as employee onboarding, timesheet management, leave management, payroll processing, and access control management.
- • Processes that are prone to human errors are also a good fit, such as data collection, operational reporting, data cleansing, invoice processing, and refunds processing.
- • Domain-specific processes can also be automated, such as credit history checks for banking and telecom, fund transfers or loan processing for banking, claims and appeals processing for insurance, stocks management for retail, and so on.
